Our Story

What started in 1974 as a small neighborhood garage has grown into Toronto's most trusted automotive service center. Founded by Brian Thompson with a simple philosophy: treat every customer's vehicle as if it were your own.


Through decades of dedicated service, we've built relationships spanning generations of families who trust us with their vehicles. Our commitment to honest, transparent service and continuous learning has made us a cornerstone of the Toronto automotive community.


Today, we combine old-school craftsmanship with cutting-edge technology, ensuring every vehicle receives the attention and expertise it deserves. From classic cars to the latest electric vehicles, our passion for automotive excellence drives everything we do.

BT Car Service garage from 1974

45+ Years

Of continuous operation serving the Toronto community with unwavering dedication to quality and customer satisfaction.

Our Core Values

The principles that guide every interaction and every repair at BT Car Service

Integrity First

We believe in honest communication, transparent pricing, and doing what's right—even when no one is watching. Our reputation is built on trust.

Excellence Always

We never compromise on quality. Every repair, every service, every customer interaction reflects our commitment to automotive excellence.

Customer Family

Every customer becomes part of the BT family. We treat your vehicle with the same care we'd give our own family's cars.

Our Journey

Key milestones in our commitment to automotive excellence

1974

The Beginning

Brian Thompson opens BT Car Service as a small neighborhood garage with just two service bays and a passion for quality work.

1985

First Expansion

Growing reputation leads to facility expansion, doubling our service capacity and adding specialized diagnostic equipment.

1995

Technology Integration

Early adoption of computerized diagnostic systems, positioning us at the forefront of automotive technology.

2010

Team Growth

Addition of Jessica Miller as Service Manager and expansion of our certified technician team to 20 professionals.

2020

Modern Era

Launch of online booking system and expanded services for hybrid and electric vehicles, adapting to changing automotive landscape.

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Years of Experience
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Happy Customers
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Certified Technicians
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% Satisfaction

Meet Our Experts

The skilled professionals dedicated to keeping your vehicle in peak condition

Brian Thompson - Master Technician

Brian Thompson

Founder & Master Technician

Jessica Miller - Service Manager

Jessica Miller

Service Manager & Customer Relations

David Chen - Diagnostic Specialist

David Chen

Lead Diagnostic Specialist

Certifications & Accreditations

Our commitment to professional excellence recognized by industry leaders

ASE Certified

ASE Certified

Automotive Service Excellence certification for all technicians

AAA Approved

AAA Approved

Meet AAA's strict standards for automotive repair facilities

NAPA AutoCare

NAPA AutoCare

Member of NAPA's network of trusted repair facilities

BBB Accredited

BBB Accredited

Better Business Bureau accreditation with A+ rating

Experience the BT Difference

Join thousands of satisfied customers who have trusted us with their vehicles since 1974. Schedule your appointment today and discover why we're Toronto's premier automotive service center.

Book Your Appointment